You can pay for your order via:
- Credit/Debit Card (Visa, Mastercard and Maestro)
- Bank Transfer: KLARNA Sofort (Germany, Austria, Belgium, Switzerland) and iDEAL (The Netherlands)
- Gift card and online gift card
- Credit notes
We suggest that you save your payment details on our website when you place an order. This will speed up any purchases you make in the future. To change any of these details, go to the ‘My Account/My Payment Info’ page.
Our website doesn’t allow you to pay for items in instalments.
DEBITING FROM YOUR BANK ACCOUNT AFTER AN ORDER
Your bank account will be debited as soon as your order is confirmed.
YOUR PAYMENT HAS BEEN REFUSED
If your payment wasn’t successful, please try completing your order with another method of payment.
If this doesn’t work, and you cannot complete your purchase, please contact our Customer Service department at firstname.lastname@example.org. Our team will be delighted to help you.
Your invoices are visible on the ‘My Account/My Orders’ page. You simply have to click on the order to download the invoice for it.
Our site doesn’t allow you to make tax deductions on purchases.